Ek7777 Privacy Policy – How We Protect Your Information

Ek7777 (hereinafter referred to as "we" or "the Platform") is an internationally licensed online gaming platform operating in Bangladesh. We place the utmost importance on our members' privacy and are committed to protecting their personal information.

This Privacy Policy explains how ek7777 collects, stores, uses, and protects your personal information. By using the ek7777 website or app, you are deemed to have accepted this policy.

This policy applies to all users—whether you're a registered member or simply browsing the website. Reading through the sections will give you a complete understanding of your rights and our responsibilities.

Ek7777 collects data through three main methods:

1. Directly from you:

• Information provided at registration—name, email, phone number, and date of birth.
• Identity documents or passports submitted during KYC verification.
• Financial information provided at the time of payment.
• Information shared when contacting customer support.

2. Automatically:

• IP address and device information (browser, operating system).
• Browsing data collected via cookies and web beacons.
• Gaming activity and transaction logs.

3. From third parties:

• Identity verification information processed through our KYC verification service provider.
• Transaction confirmation via payment processor.
• Information received through our referral program.

Ek7777 uses collected data only for specific purposes:

Ek7777 never sells your data to advertisers. Marketing communications are only sent when you have given your explicit consent.

Ek7777 does not retain your data longer than necessary. Below are the retention periods for each category of information:

• Account Information: For the duration the account is active, and for 5 years after closure (as required by law).
• Financial Transaction Records: 7 years (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Gaming Logs: 2 years.
• Support Chat History: 2 years.
• Cookie Data: At the end of a session or up to a maximum of 1 year.

Once the retention period ends, data is securely deleted or anonymized. You may also request early deletion of your data, though some information may need to be retained due to legal obligations.

Ek7777 may share data with third parties only in limited circumstances and under strict contractual agreements:

• Payment processors (bKash, Nagad, etc.): Information required to complete transactions.
• KYC partners: Minimum information required for identity verification.
• Game Provider: Session data required for gameplay (no personal information included).
• Legal Authority: By court order or legal obligation.

All third-party partners are contractually bound to comply with ek7777's privacy policy and may not use any received data for any other purpose.

Cookies are small files stored in your browser. ek7777 uses the following types of cookies:

You can also manage cookies through your browser settings. Please note that disabling essential cookies may cause certain features on ek7777 to stop working.

As an ek7777 user, you have the following rights:

To exercise these rights, email our support team at: privacy@ek7777.ws

Ek7777 strictly prohibits providing services to anyone under the age of 18. Preventing minors from accessing our gaming platform is one of our highest priorities.

• Age is verified at the time of registration.
• If a minor is found to be using an account, it will be suspended immediately.
• Ek7777 never knowingly collects personal data from anyone under the age of 18.
• If parents have any concerns, they can notify us and we will act promptly.

Ek7777 uses industry-leading technology to keep your data secure:

• SSL 256-bit TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for account logins.
• Firewall & Intrusion Detection: Prevention of unauthorized access.
• Regular Security Audits: Audited by independent third-party experts.
• Staff Training: All staff are trained in data protection practices.
• Data Center Security: Data is stored on secure, internationally compliant servers.

While we maintain the highest security standards, 100% security on the internet cannot be guaranteed. We strongly encourage you to use a strong password and take steps to keep your account information secure.

Ek7777 may update this Privacy Policy from time to time. Changes may be made in response to updates in the law, advances in technology, or modifications to our services.

• For significant changes, notice will be provided via email or on the platform.
• The date of any changes will be noted at the top of the page.
• Continued use of the service after an updated policy takes effect will be considered acceptance of the new policy.

The latest version of this policy will always be available on this page. We recommend checking it regularly.

Contact us for any questions, complaints, or requests regarding this Privacy Policy:

• 📧 Privacy Email: privacy@ek7777.ws
• 📧 General Support: support@ek7777.ws
• 💬 Live Chat: Available on the website 24/7
• ❓ For general inquiries: FAQ Page View

We typically respond to privacy-related requests within 48 hours. Complex requests may take up to 30 days.